Is MTNL supposed to provide the records of incoming STD calls?
The appellant filed an application under the Right to Information (RTI) Act with the Mahanagar Telephone Nigam Limited (MTNL) seeking incoming and outgoing STD Call details of a particular number. The Public Information Officer (PIO) provided the details of the outgoing STD calls and intimated that no details of incoming calls are maintained unless the telephone is kept under observation.
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The Commission rejected the appeal observing that as no records were available with the respondent regarding the incoming STD calls the same could not be furnished.
Citation: Mr. Santosh Kumar Mishra v. MTNL in File No. CIC/BS/A/2012/000360/2256
RTI Citation : RTIFI/2013/CIC/1263
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