Information regarding the bank’s commitment towards their customer sought under RTI
The appellant sought some information regarding the customer’s rights and the Indian bank commitment for their customers and other information such as:
- The charges/expenses made on each transactions made by the Bank’s ATM Card used at other’s ATM Centre and the ways it is spent at every transactions.
- Whether any insurance company has been hired for providing insurance cover to the ATM machines all over India? If yes, the details of premium paid per year
- The amount/money spent on health care of the employees of the bank since year 2006 up to 2011
- Details of name of companies which had applied for installing the ATMs of the bank and out of them the name of the company was finally selected and the reasons for selection. The amount of contract since 2006 up to 2011.
The Public Information Officer (PIO) supplied the information except from the employee health care query claiming that the details sought were vague in nature.
View of CIC
The appellant argued that the details regarding the amount spent on health care of the bank employees is a matter of public money so must be disclosed. The respondent stated that in the accounting there is no separate head for health care of employees and the amount spent for this are included in the account head “welfare measures”. The Central Information Commission (CIC) directed the PIO to provide the information of the amount spent under the head welfare measures during the period 2006 to 2011 to the appellant.
The nature of queries shows that they were likely to be of some commercial use to the applicant. RTI Act has been in use by those who need some information for their professional use.
Citation: Mr. Nitesh kumar Tripathi v. Indian Bank in Decision No. CIC/SG/A/2012/000968/19067
RTI Citation : RTIFI/2012/CIC/678
Click here to view original RTI order of Court / Information Commission