Action taken by the bank against the bank staff for the cheque becoming time barred
The appellant claimed that he is in the business of selling and buying of shares where a certain level of banking efficiency is expected. He stated that he had received a cheque accompanied with a refund order, which he deposited in the bank, but his statement had no entry recognizing the deposit of cheque. Consequently, he informed the bank about this and the bank assured him that the needful would be done. The cheque became time barred and the bank, on its own, got this cheque revalidated without his authority. Later he filed an application under the Right to Information (RTI) Act with the State Bank of Bikaner and Jaipur (SBBJ) seeking copies of a number of documents like refund order, copy of reply, RBI ruling etc. The Public Information Officer (PIO) provided some information to the appellant.
During the hearing the before Central Information Commission (CIC), the appellant submitted that he has yet to receive reply to two queries i.e. the circumstances under which his cheque became time barred and the action taken by the bank against the bank staff whose carelessness resulted in the cheque becoming time barred. The respondent stated that the cheque in question was subject to certain prescribed process because of collection formalities and at the same time there were connectivity problems and the staff was also new but the bank took the initiative of getting the time barred cheque revalidated and followed it up with payment of interest at the prescribed rate for the period of delay.
View of CIC
The Commission directed the respondent to provide the information related to action taken by the bank against the bank staff to the appellant.
Citation: Mr. Pradeep Kumar Lawania v. State Bank of Bikaner & Jaipur in Decision No. CIC/DS/A/2012/000137/VS/02605
RTI Citation : RTIFI/2013/CIC/1215
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