Western Union Money Transfer Services under the RTI Act

Background

The appellant has sought information of Western Union Monet Transfer Services (WUMTS) like how many rupees have been spent for the customer of WUMTS, and also sought the Xerox copy of bill, voucher and ACG. The Public Information Officer (PIO) informed that matter is being looked into. The appellant stated that in response to his RTI application, he was informed that no records pertaining to expenses for the customers of WUMTS. The PIO stated that these are only petty expenses incurred for providing tea/coffee to such customers and information has to be compiled from the relevant vouchers. The appellant stated the he would like to inspect the original records, attested copies of which have already been provided to him. The PIO agreed to allow inspection to the appellant as aforesaid.

View of CIC

The Central Information Commission (CIC) directs the PIO to furnish the information requested of appellant’s RTI application and also directs to facilitate an inspection of the relevant records to the appellant as aforesaid. The PIO is advised to exercise care for future to ensure that timely and adequate information is provided to RTI applicants as per provisions of the Act.

Citation: Mr. Kinshusk Mayur v. Department of Posts, in Decision No.CIC/LS/A/2011/003104/BS/0217