Reasons for disconnection of landline connection sought under RTI
The appellant filed an application under the Right to Information (RTI) act seeking information regarding the disconnection of his landline connection such as, rule regarding action to be taken against staff for not restoring telephone connection within the prescribed time, copies of police complaints lodged for theft of cables, provision under which telephone can be disconnected without subscriber’s permission and copy of rules 416. The Public Information Officer (PIO) provided point wise information to the appellant.
During a hearing before the Central Information Commission (CIC), the appellant contended that the PIO had not attested copies of documents provided to him. The PIO’s representative stated that cable thefts had been repeatedly taking place in the area where the appellant’s telephone was installed and hence there was difficulty in restoring the land line connection. He further stated that whatever information/documents the appellant still needs will be furnished to him.
View of CIC
The Central Information Commission (CIC) directed the PIO to allow the appellant to inspect the relevant records relating to his RTI application and to take photocopies there from. The Commission observed that the PIO should attest the copies of documents provided to the appellant. Under section 19(8) (b) of the RTI Act, the Commission awarded a compensation of Rs. 200/- to the appellant for the detriment caused to him.
Citation: Mr. Keshavlal Kanjibai Daxini Vijaliya v. Bharat Sanchar Nigam Ltd. in File No.CIC/LS/A/2011/001041/BS/0566
RTI Citation : RTIFI/2012/CIC/653
Click here to view original RTI order of Court / Information Commission