No wait for refill of gas cylinders as per rules
7 Mar, 2012
As per information obtained information under RTI Act, there is no provision that one cannot apply for a cooking gas refill until 21 days have gone since delivery of last one. In almost all gas refill centers, the staffers at most gas agencies refuse to register the request for a refill within this period. The distributors cannot make their own rules for the distribution of cylinders and the norms of the gas agency are binding on distributors. In case of violation of a rules by a distributor, the gas company can take action against it under Marketing Discipline Guidelines. Consumers should visit the gas company websites and lodge a complaint if any distributor does not accept an application within 21 days of delivery of a cylinder.