Information regarding incorrect spelling of appellant’s name in his daughters 10th Class result was sought - The School & CBSE blamed each other - CIC: notify the system to address such representations; compensation of Rs 1000/- awarded to the appellant
1. The Appellant through his RTI application dated 07.09.2013 had sought information with respect to his incorrect spelling of his name entered in his daughters 10th Class result Viz i) When and where the mistake was committed in my daughters result ii) When did was the record concerning my name sent to CBSE iii) Whether the school had sent the incorrect record to CBSE,etc. PIO vide his letter dated 03.10.2013 gave pointwise information to the appellant. Being unsatisfied with the information furnished, the appellant preferred First Appeal. FAA by his Order dated 01.01.2014 upheld the information furnished by the PIO. Claiming nonsatisfaction with the information furnished, the appellant has approached the Commission in Second Appeal.
2. Both the parties made their submissions. The appellant submitted that the spelling of the name of his daughter is recorded wrongly as “AMRASH KUMAR SHUKLA” instead of “ AMRESH KUMAR SHUKLA” by the GSK Vidyalaya, Nand Nagri, Delhi inspite of his pointing out the mistake to the Principal. They repeated this mistake not only at the stage of 6th class but at 8th and 10th Class. Ultimately, they sent the same uncorrected name to the Central Board of Secondary Education (CBSE) also. When he represented this mistake to the School, the Principal said that they had sent the correct name, but the CBSE had done the mistake. When the appellant approached the CBSE, the latter passed the blame on the school. In this way, the appellant has been put to needless hardship, to get the name corrected and ultimately he got the name corrected by paying Rs.600/as the prescribed to the CBSE. The respondent Principal of the School regretted for this lapse on their part and expessed apology for the same. But she said that the student was expected to point out this mistake when she was asked to check her particulars and sign, before sending to the CBSE. She also offered to pay the compensation to the appellant.
3. The Commission directs the Principal of the GSK Vidyalaya and the Directorate of Education to notify the system to address such representations about wrong spellings in the record of school children, within a prescribed period without harassing the parents and children, including the designation of an officer to receive such representations to take prompt action. The Principal of the GSK Vidyalaya has agreed to develop such system and intimate to the Commission within 15 days. The Commission also directs the Principal to pay a compensation of Rs.1,000/ to the appellant for the harassment he suffered because of lack of proper information system regarding wrongful spellings in records.
(M. Sridhar Acharyulu)
Citation: Mr. Amresh Kumar Shukla v. Directorate of Education North East in File No.CIC/SA/A/2014/000376