CIC noted with concern that the process of online filing of RTI requests is proving a detriment inasmuch as the RTI Applications are untraceable after the online filing; The respondents are clueless about any RTI application filed online
Since both cases emanate out of the same RTI application, hence they are clubbed together for convenience of adjudication and to avoid multiplicity Information sought and background of the case:
Vide RTI application dated 20.07.2017, the appellant sought information regarding complaint no. 201612113 filed on PGMS dated 14.02.2016. In this respect appellant sought copy of notesheet, name & designation and department responsible for grievance resolution on said complaint, user guide which used to apply for marriage certificate online on edistrict.delhigovt.nic.in and other related information. Having not received any from PIO, the appellant filed first appeal and same remained unheard. Feeling aggrieved as neither the PIO nor FAA furnished the information, the appellant approached the Commission.
Relevant facts emerging during hearing:
Both parties are present and the applicant states he has not received any information. Respondent states that they could not figure out which RTI application is being referred to and hence no response could be provided. In fact Respondent states that only upon receipt of the hearing notice from the Commission, the Respondents came to know of the existence of such an RTI query.
After hearing parties and perusal of record, the Commission notes that since the subject matter of both cases are similar and grievance of the applicant necessitates that the compliant be converted into a Second appeal. The Commission further notes with concern that the process of online filing of RTI requests is proving a detriment inasmuch as the RTI Applications are untraceable after the online filing. The RTI applications seldom reach the respondents and in most cases, the Respondents are clueless about any RTI application filed online.
In the instant case at hand, the Commission directs the appellant to provide another copy of the RTI application to the Respondent during the course of the day and the Respondent is directed to provide information within two weeks of receipt of the order. A compliance report in this regard shall be submitted by the Respondents within a week thereafter.
The cases are thus disposed of.
Citation: Neeraj Sharma v. Sub-Divisional Magistrate O/o the District Magistrate Revenue Department, GNCTD in F. No.CIC/ADDDM/A/2017/607070 and F. No.CIC/REVDP/C/2017/600097, Date of Decision: 12.03.2018
For understanding the mechanism of filing the RTI Application, please refer to the link - http://www.rtifoundationofindia.com/how-file-rti-application-2