CIC to ascertain accountability for baggage loss at airports
An application was filed with the Airport Authority of India (AAI) under the Right to Information (RTI) Act seeking to get information regarding the lost baggage of the applicant’s son at Indira Gandhi International (IGI) Airport in New Delhi.
The application kept on transferring from one department to another. Dissatisfied with the response, the applicant filed first appeal with the appellate authority. The appellate authority stated that the Delhi International Airport (P) Limited (DIAL) was the custodian of such information and directed it to provide the information to the appellant. DIAL is a joint venture consortium of GMR Group, Airports Authority of India, Fraport and Malaysia Airports Holdings Berhad (MAHB). However, the appellant didn’t receive the adequate information except for some letters from the DGM (Law) and General Manager (Security) and thus approached the Central Information Commission (CIC).
The commission stated that it is necessary to fix the accountability regarding lost baggage at airports and has invited submission from all departments concerned including the Civil Aviation Ministry, Central Industrial Security Force (CISF), Bureau of Civil Aviation and the Airport Authority of India.