Destruction of records mistakenly may lead to grant of compensation
The appellant sought information pertaining to statement of account of his individual housing loan which was closed. The PIO informed that the information was not readily available and on appeal, the FAA reiterated the version of the PIO.
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The respondent accepted that the information sought formed part of permanent record but stated that the record has mistakenly been destroyed. The appellant stated that the abovementioned individual housing loan was fully paid up by forfeiture of his deposit of Rs. 2,41,000/-. He further stated that the statement of account of his loan was required as the matter of release of his pension was still pending before the court and that due to non-release of pension on time, he had lost interest amount on the deposit amount which was forfeited.
The Commission directed the respondent to provide in writing that the above amount of deposit was forfeited for payment against IHL availed of by the appellant and which was fully paid up. The Commission observed that the appellant has undergone mental harassment and inconvenience on account of denial of information which as per respondent's own admission forms part of permanent record and therefore issued a show cause notice why compensation of Rs. 10,000/- should not be awarded to the appellant.
Citation: Shri A.S.V.S. Chalapathi Rao, v. SBI Visakhapatnam/Hyderabad in file no. CIC/AT/A/2010/001150DS
RTI Citation : RTIFI/2012/CIC/16
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