Action taken report of 3 complaints - Respondent: Public can upload their complaints directly on ‘LG Listening Post’ website where the status report is fed by concerned department - CIC: procure the status report from the Commissioner of Police & intimate
The appellant is present. The Public Authority is represented by Mr. J.P.Kothari, Dy. Secretary.
2. The appellant through his RTI application dt 5.2.2014 is seeking action taken report of 3 complaints filed by Mrs Rajni Devi on 13.12.2013, 30.12.2013 and 30.1.2014 (Subject not mention). On not receiving any reply from the CPIO within the prescribed time, the appellant made First appeal on 3.3.2014. After FAA order, the CPIO replied on 14.3.2014 stating that the complaint has been forward to Commissioner of Police for necessary Action. FAA on 26.3.2014, rejected the appeal by stating that necessary action was already taken. Being unsatisfied with the FAA order, the appellant made second appeal before the Commission.
3. Both the parties made their submissions. The appellant submitted that he is the editor of a Hindi newspaper titled “Vishvasmat Times” in which he exposes all the corrupt officers. As he has exposed the corruption of the concerned DCP in his area, he alleged that the said DCP was responsible for kidnapping his wife Ms. Rajani Devi and she was left in an unconscious state on a roadside. On this he made 3 complaints to the respondent authority and no action is taken against the DCP. On the other hand, the respondent officer from the LG Office, submitted that all the complaints/petitions, which are nearly 500 per day received in their office are regularly forwarded to the concerned departments for dealing with them and responding to the complainant directly. He further added that there is a web site titled “LG Listening Post” on which all the aggrieved public can upload their complaints/petitions directly, which have to be watched by the concerned Departments and upload the status report into the web site within 15 days, as it is a time bound action. The respondent officer further submitted that they are going to have eOffice very soon, which will address the people’s grievances more quickly and there is also a possibility of dealing with the massive dak daily received by the LG office, with the help of the eOffice. In the present case, all the complaints of the appellant were forwarded to the Commissioner of Police, Delhi for dealing with them appropriately and intimate to the appellant.
4. Having heard the submissions from both the parties and having perused the file thoroughly, the Commission directs the respondent authority to procure the status report of the appellant’s complaints from the Commissioner of Police and intimate the same to him within 20 days from the date of receipt of this order.
5. The appeal is disposed of accordingly.
Citation: Sh. Tribhuan Poddar v. Lt. Governor Office in File No.CIC/SA/A/2014/000670